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The "Administration → User management" tab allows you to view all users of Computop Analytics and to change their user data. You have the option of calling up more information (detailed view) about every user. You can change personal data, the language and the site access rights in the detailed view.

Opening the detailed view of user

  1. "User name" column
  2. User name of a user

Proceed as follows to open the detailed view of an operation:

1. Click on the name of the required user in the "User name" column.

→ The detailed view of the user opens.

The detailed view of the user is divided into "Access data", "Personal data", ‘Localisation data" and "Site access rights" (optional) sections.



  1. Access data
  2. Personal data
  3. Localisation data
  4. Site access rights
  5. "Change settings" button
  6. "New password" button

Changing access data

Access data

The access data for the user can only be changed by Computop Helpdesk for security reasons.

Changing personal data

You can change personal data by using the "Change settings" button.

Information on how to change personal data can be found in the chapter that covers changing personal data.

Changing the language

You can change the language displayed to the user by using the "Change settings" button.

Information on how to change the language displayed can be found in the chapter that covers language.

Deactivating/activating site access rights for the user

In order to enable a tab or an action for the user, you must activate the corresponding site access right in the detailed view of the user.

Proceed as follows to activate or deactivate the site access rights for the user:

1. Open the detailed view of a user.

2. Click on the "Change settings" button.

→ The site access rights can be selected. The input fields and the "Confirm" button appear.

3. Activate or deactivate site access rights. A description of the site access rights can be found in the table below.


Showing and hiding site access rights

When you activate a higher-level site access right (indicated in bold type), the corresponding lower-level site access rights are shown. All lower-level site access rights are shown in Fig. Site access rights.

  1. View operations
  2. Change operations
  3. Terminal
  4. Batch files
  5. Fraud prevention
  6. Dashboard
  7. Administration

"Optional" flag

Functions that are flagged as "optional" within Computop Analytics might not be enabled within Computop Analytics you are using. Computop Sales will be happy to enable these functions for you when necessary.


 Table showing "View operations" site access rights

"View operations" site access right

Description
View operationsEnable the tab "View operations"

Operations

Enable the tab "View operations → Operations"

Data export

Enable the tab "View operations → Data export"

Terminal only operations

The user only sees the operations in Computop Analytics that were created using the "Create operations" (optional) tab

Statistics

Enable the tab "View operations → Statistics"

Detailed view of an operation

Enable the detailed view of operations. You can access information about customer and operation data, and perform additional actions in the detailed view

Subscriptions

Enable the tab "Create processes → Subscriptions"

Reconciliation

Enable the tab "View operations → Reconciliation".

Detailed view of subscription

Enable the detailed view of subscriptions. You can access information about customer and operation data in the detailed view.

 Table showing "Change operations" site access rights

"Change operations" site access rights

Description

Change operationsEnable editing of operations using the detailed view of operations

Execute captures

Enable the "Execute captures" action in the detailed view of operations

Create subscriptions

Enable the "Create subscriptions" action in the detailed view of operations

Execute reversals

Enable the "Execute reversals" action in the detailed view of operations

Change subscriptions

Enable the "Change subscriptions" action in the detailed view of operations and of subscriptions

Execute credits

Enable the "Execute credit" action in the detailed view of operations

Delete personal data

Enable the "Delete personal data" action in the detailed view of operations

 Table showing "Terminal" site access rights

"Terminal" site access rights

Description
TerminalEnable the tab "Create operations" (optional)

Card terminal

Enable the tab "Create operations → Card terminal"

Direct debit terminal

Enable the tab "Create operations → Direct debit terminal"

 Table showing "Batch files" site access rights

"Batch files" site access rights

Description
Batch filesEnable uploads and downloads of "batch files"

Settlement files

Enable thetab "View operations → Settlement files"

Batch files

Enable the tab "Create processes → Batch files"

 Table showing "Fraud prevention" site access rights

"Fraud prevention" site access rights

Description
Fraud preventionEnable the tab "Fraud prevention" (optional)

Black list

Enable the tab "Fraud prevention → Black list"

White List SecurePay

Enable the tab "Fraud prevention → White List SecurePay"

Black List SecurePay

Enable the tab "Fraud prevention → Black List SecurePay"

Create white list entries

Enable the creation of entries in the white list

Create black list entries

Enable the creation of entries in the black list

Change white list

Enable changes to entries in the white list

Change black list

Enable changes to entries in the black list

Detailed view of a list entry

Enable the opening of the detailed view of a list entry in the black list and white list

White list

Enable the tab "Fraud prevention → White list"

Detailed view of SecurePay

Enable the opening of the detailed view of a list entry in the SecurePay black list and white list

 Table showing "Dashboard" site access rights

"Dashboard" site access right

Description
Dashboard

Enable the tab "Dashboard" (optional)

Dashboard

Enable the "Dashboard"

 Table showing "Administration" site access rights

"Administration" site access rights

Description
AdministrationEnable the tab "Administration" (optional)
User management

Enable the tab "Administration → User management" (optional)

User log

Enable the tab "Administration → User log" (optional)


4. Click on the "Confirm" button

→ The input fields close, and the changes are saved

Assigning a new password

You can assign a new password for the user by using the "New password" button.

Information on how to assign the new password can be found in the chapter that covers passwords.

Application Button

The button at the bottom allows you to jump to the corresponding page within the application. You must be logged in to jump to the corresponding page within the application.


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