|Activating fraud prevention (optional)|
Configurator for automated, rule-based security checks for credit card transactions to minimise the risk of non-payment.
Computop Analytics is an online application (hereinafter "application") which allows you to view all your payment processes (purchases) with the associated payment transactions (individual process steps of a process, e.g. (pre-) authorization, capture, refund, etc.). You can also create new payment processes and add payment transactions to existing payments. You also have access to graphical dashboards and can export your payment data.
|Blacklisting card, account or device data|
Blacklist card, account or device data in Computop Analytics.
|Carrying out an action in the detailed view (capture/credit etc.)|
Carry out the actions “Capture”, “Credit”, “Cancel”, “Create subscription”, “Execute a manual authorisation” and “Delete personal data”.
|Changing merchant and user data|
Changing settings for data and rights for merchants and users
|Changing the language|
Change the language used for Computop Analytics.
|Changing the password|
Change the password after logging in for the first time and every 4–6 weeks.
|Creating a new user|
Create a new user and enter personal data (name, department, detail).
|Creating an operation with "Pay by link"|
Manual creation of an email with a payment link that redirects the customer to a payment site hosted by Computop.
|Creating an payment process (optional)|
Enter operations using the terminal.
|Creating operations using batch files|
Bundled submission of payment transactions created and saved locally on previous occasions in the form of a batch file.
|Displaying an operation|
Searching, filter and display operations in Computop Analytics.
|Displaying payment transactions for an operation||Search for payment transactions using "View operations".|
|Entering a credit card payment in the card terminal|
Create a credit card payment using the card terminal.
|Entering a direct debit in the direct debit terminal|
Create a direct debit payment using the card terminal.
|Exporting operations with all information||Export all information saved in the application as a CSV file.|
|FAQs about the application|
A list of the most frequently asked questions about the application.
|Finding operations using the global search (optional)||Find operations by all merchants using the tab "Global search" (optional).|
|How to compile a CSV file for import into fraud prevention|
Examples of how to compile a CSV file for import into fraud prevention.
|Managing users and access rights (optional)|
Assignment of individual passwords and access rights to allow the processing of operations to be retraced.
|Managing users that have been created|
Change user data of created users.
|Search for operations for an account number||Search for operations for an account number by time period.|
|Searching and managing authorised credit card BIN ranges|
Search and manage authorised credit card BIN ranges and authorise credit card BIN ranges.
|Searching for and filtering operations|
Search for, filter and display operations by time period, operation characteristics and characteristics of payment.
|Searching for operations for a paymethod or a payment method provider||The "View operations → Statistics" tab can be used to have all operations for one paymethod or one payment method provider displayed.|
|Searching for settlement files||Search for settlement files within a given period.|
|Setting the dashboard filters|
Apply global filters to charts and tables.
|Showing country analyses|
Display of all operations sorted by country.
|Showing the overview of all operations||Statistics and analyses of transactions by paymethod for a selected currency. A full overview of your transactions and amounts.|
|Showing the status of all operations|
Status queries provide exact information about authorised, captured or refunded transactions.
|Showing the trend|
Information about turnover, paymethods, payment channels and sales countries at a glance.
|Start and logging in to the application|
Starting Analytics and logging in
|Viewing blacklisted card, account or device data|
Search for blacklisted card, account or device data and switch list entries to active/inactive.
|Viewing card, account or device data blacklisted by the velocity checks|
Search for a temporary list entry and delete it.
|Viewing card, account or device data exempted from the velocity checks|
Add paymethods or countries to the white list.
|Viewing statistics using the dashboard (optional)|
Display of all operations or selected operation types in the form of tables and charts within individually defined periods of time, or as a comparison of the periods.
|Viewing the user activity log|
Viewing the user activity log