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The "Administration → User management" tab allows you to view all users of the application and to change their user data. You have the option of calling up more information (detailed view) about every user. You can change personal data, the language and the site access rights in the detailed view.

Opening the detailed view of user

  1. "User name" column
  2. User name of a user

Proceed as follows to open the detailed view of an operation:

1. Click on the name of the required user in the "User name" column.

→ The detailed view of the user opens.

The detailed view of the user is divided into "Profile", "Settings", "Permissions" (optional) sections.


Changing access data

Access data

The access data Merchant and username  for the user can only be changed by Computop Support for security reasons.

The password can be changed by editing the access data. After creation of password, please remember to copy the password. Once saved you will just able to override it.


Changing personal data

You can change personal data by using the "Edit profile" button.

Changing the language

You can change the language displayed to the user by using the "settings" tab.

Deactivating/activating access rights for the user

In order to enable a tab or an action for the user, you must activate the corresponding permission in the detailed view of the user.

Proceed as follows to activate or deactivate the site access rights for the user:

1. Open the detailed view of a user.

2. Click on the "permissions" tab and click on "Edit profile" button.

→ The necessary permissions can be selected. After selection click on save profile.

3. Activate or deactivate permissions. A description of the permissions can be found in the table below.


Showing and hiding site access rights

When you activate a higher-level permission (indicated in bold type), the corresponding lower-level permissions are selected. you can individually de-select the low level user rights.

  1. View operations
  2. Change operations
  3. Analytic data products
  4. customers
  5. settlement files
  6. Batch files
  7. Administration
  8. Terminal
  9. Fraud prevention

"Optional" flag

Functions that are flagged as "optional" within the application might not be enabled within the application you are using. Sales will be happy to enable these functions for you when necessary.


"View operations" access right

Description
View operationsEnable the tab "View operations"
search

User with this right can search for payments/transaction

detailed view operations

User with this right can see the detailed view of payments/transaction details.


reconciliationView Reconciliations tab and let the user search the payments with account number

"Change operations" site access rights

Description

Change operationsEnable editing of payment using the detailed view of operations

Execute captures

Enable the "Execute captures" action in the detailed view of operations

Execute reversals

Enable the "Execute reversals" action in the detailed view of operations

Execute credits

Enable the "Execute credit" action in the detailed view of operations

Delete personal data

Enable the "Delete personal data" action in the detailed view of operations

Re-authorization manually

Enable the "Re-authorization manually" action in the detailed view of operations

Re-debiting process

Enable the "Re-debiting process" action in the detailed view of operations

Cancel

Enable the "Cancel" action in the detailed view of operations

Close

Enable the "Close" action in the detailed view of operations

"Terminal" site access rights

Description
TerminalEnable the tab "Create Processes" (optional)

Card terminal

Enable the tab "Terminal → Card terminal"

Direct debit terminal

Enable the tab "Terminal → Direct debit terminal"

Pay By Link Terminal

Enable the tab "Pay by Link"

"Batch files" site access rights

Description
Batch filesEnable uploads and downloads of "batch files"

Search

Enable searching of processed batch files

Download

User with this access can download the processed batch file

Upload

user with this access can upload batch file for processing

"Settlement files" access rights

Description
Settlement FilesEnable search and download of settlement files

Search

User with this access will be able to search the settlement files

Download

User with this access will be able to download the settlement files

"Analytics data product" access right

Description
Dashboard

Enable the tab "Dashboard" (optional)

Computop 360

Enable the "Computop 360" (qlik) dashboard in merchant portal.

"Customers" access right

Enables the customer tab
Search

Enable the customer search

Detailed view of customer

Enable detailed view of customer

Delete person-related data

Enable action "Delete person-related data" in the customer detailed view

"Administration" site access rights

Description
AdministrationEnable the tab "Administration" (optional)
User management

Enable the tab "Administration → User management" (optional)

User log

Enable the tab "Administration → User log" (optional)


4. Click on the "save profile" button

→ The input fields close, and the changes are saved


Application Button

The button at the bottom allows you to jump to the corresponding page within the application. You must be logged in to jump to the corresponding page within the application.


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