Info | Change user data of created users. |
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| Info | How can I view the detailed user management view? How can I change the login data? How can I change the page permissions and what do the site access rights mean? How can I change the user's data? |
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The "Administration → User management" tab allows you to view all users of the application and to change their user data. You have the option of calling up more information (detailed view) about every user. You can change personal data, the language and the site access rights in the detailed view.
Opening the detailed view of user
- "User name" column
- User name of a user
Proceed as follows to open the detailed view of an operation:
1. Click on the name of the required user in the "User name" column.
→ The detailed view of the user opens.
The detailed view of the user is divided into "Profile", "Settings", "Permissions" (optional) sections.
Changing access data
The access data Merchant and username for the user can only be changed by Computop Support for security reasons. The password can be changed by editing the access data. After creation of password, please remember to copy the password. Once saved you will just able to override it.
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Changing personal data
You can change personal data by using the "Edit profile" button.
Changing the language
You can change the language displayed to the user by using the "settings" tab.
Deactivating/activating access rights for the user
In order to enable a tab or an action for the user, you must activate the corresponding permission in the detailed view of the user.
Proceed as follows to activate or deactivate the site access rights for the user:
1. Open the detailed view of a user.
2. Click on the "permissions" tab and click on "Edit profile" button.
→ The necessary permissions can be selected. After selection click on save profile.
3. Activate or deactivate permissions. A description of the permissions can be found in the table below.
| When you activate a higher-level permission (indicated in bold type), the corresponding lower-level permissions are selected. you can individually de-select the low level user rights. |
- View operations
- Change operations
- Analytic data products
- customers
- settlement files
- Batch files
- Administration
- Terminal
- Fraud prevention
Functions that are flagged as "optional" within the application might not be enabled within the application you are using. Sales will be happy to enable these functions for you when necessary. |
"View operations" access right | Description |
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| View operations | Enable the tab "View operations" | | search | User with this right can search for payments/transaction | | detailed view operations | User with this right can see the detailed view of payments/transaction details.
| | reconciliation | View Reconciliations tab and let the user search the payments with account number |
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"Batch files" site access rights | Description |
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| Batch files | Enable uploads and downloads of "batch files" | Search | Enable searching of processed batch files | Download | User with this access can download the processed batch file | Upload | user with this access can upload batch file for processing |
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"Settlement files" access rights | Description |
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| Settlement Files | Enable search and download of settlement files | Search | User with this access will be able to search the settlement files | Download | User with this access will be able to download the settlement files |
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"Analytics data product" access right | Description |
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| Dashboard | Enable the tab "Dashboard" (optional) | | Computop 360 | Enable the "Computop 360" (qlik) dashboard in merchant portal. |
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"Customers" access right | Enables the customer tab |
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| Search | Enable the customer search | | Detailed view of customer | Enable detailed view of customer | | Delete person-related data | Enable action "Delete person-related data" in the customer detailed view |
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4. Click on the "save profile" button
→ The input fields close, and the changes are saved