Opening
Recommended browsers
Use the browser to open https://paygate.computop.de/analytics/.
→ The Opening and logging in to the application page appears, which is used to log in to the application.
Computop will provide you with the access data (merchant, user name, password).
Logging in
Access Data
The access data (merchant, user name) will be sent to you in an encrypted email. Computop Helpdesk will only share the password with you by phone or fax upon request for security reasons.
If you have forgotten your password, or your password has been disabled
You can reset a user’s password yourself if user administration (optional) has been activated.
If user administration (optional) has been activated, then a user with administrator rights can reset another user’s password.
If you have forgotten your password, or your password has been disabled, you will need to contact Computop Helpdesk. If user administration (optional) has not been activated, you will need to contact Computop Sales.
- "Merchant" input field
- "User name" input field
- "Password" input field
- "Login" button
“Merchant” input field
If several merchants have been saved to the application for your company, then each merchant will receive an ID of their own. The merchant ID must be entered in the "Merchant" input field along with the "User name" and the "Password". When using a different merchant ID to log in, the "User name" and "Password" remain the same.
- Enter the access data.
- Click on the "Login" button.
→ The application opens.
Logging in for the first time
The password must be changed after logging in for the first time for security reasons.
Rules when choosing a password For a new password to be valid, it must meet the following criteria: → If the password is valid, the message "Password successfully changed" will appear in green. If the password is invalid, a message showing the reason why will appear in red.Changing the password after logging in for the first time
Application Button
The button at the bottom allows you to jump to the corresponding page within the application. You must be logged in to jump to the corresponding page within the application.