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Comment: Published by Scroll Versions from space ENWORK and version Documentation
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Starting

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and logging in

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How to start

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How to login into

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How do I get my access data / login credentials?
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How to login with a different MerchantId?

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How to change my password at first login?

Opening

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titleRecommended browsers
We recommend using the latest version of either Mozilla Firefox and Google Chrome as a browser for
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Use the browser to open https://paygate.computop.de/analytics/.


→ The Opening and logging in to the application page appears, which is used to log in to the application.


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will provide you with the access data (merchant, user name, password).

Logging in

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titleAccess Data

The access data (merchant, user name) will be sent to you in an encrypted email. 

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will only share the password with you by phone or fax upon request for security reasons.

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titleIf you have forgotten your password, or your password has been disabled

You can reset a user’s password yourself if user administration (optional) has been activated.

If user administration (optional) has been activated, then a user with administrator rights can reset another user’s password.

If you have forgotten your password, or your password has been disabled, you will need to contact
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. If user administration (optional) has not been activated, you will need to contact
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  1. "Merchant" input field
  2. "User name" input field
  3. "Password" input field
  4. "Login" button


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title“Merchant” input field

If several merchants have been saved to the application for your company, then each merchant will receive an ID of their own. The merchant ID must be entered in the "Merchant" input field along with the "User name" and the "Password". When using a different merchant ID to log in, the "User name" and "Password" remain the same.

  1. Enter the access data.
  2. Click on the "Login" button.

→ The application opens.

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titleLogging in for the first time

The password must be changed after logging in for the first time for security reasons.

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Changing the password after logging in for the first time

  1. Current password and new password input fields
  2. "Confirm" button
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titleRules when choosing a password

For a new password to be valid, it must meet the following criteria:

  • 8 to 20 characters long
  • At least one digit, one special character, and one uppercase letter
  • Different to the last four passwords
  1. Enter the current password and the new password.
  2. Click on the "Confirm" button.

→ If the password is valid, the message "Password successfully changed" will appear in green. If the password is invalid, a message showing the reason why will appear in red.

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titleComputop Analytics
type2
newTabtrue
urlhttps://paygate.computop.de/analytics

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