About paysafecard
General information about paysafecard
Paysafecard is a prepaid card that consumers buy in shops in order to subsequently shop online. Since this is a prepaid means of payment, this system is free from chargebacks. In addition it offers merchants a payment guarantee.
Paysafecard is widespread in the gaming, gambling and adult content sectors. The previous Wallie-card has now been adopted into the paysafecard system. You can tap into additional target groups with this prepaid system:
- customers who do not want to disclose personal data such as bank account or credit card number
- young people who are denied access to classic payment systems such as credit cards
- customers who do not obtain a credit card from their bank
- as well as customers who prefer to pay with paysafecard
The prepaid system is international: the paysafecard Group operates in 27 countries in Europe as well as in North and Latin America and processes around 20 million prepaid payments annually.
Further information can be found on the webpage of paysafecard (www.paysafecard.com).
Connections to paysafecard
You can link paysafecard payment methods either directly or via PPRO. If via PPRO, all transactions are posted as sales without further posting. However cancellation and batch processing is not possible. In this case the additional PPRO parameters are required.
With direct connection via the Computop Paygate the merchant can choose whether to carry out sales transactions or separately posted transactions. Please contact Computop Helpdesk for help with the necessary merchant configuration. In the variant with separate posting you can also carry out cancellations for the whole amount or for amounts not yet posted. In addition in this case batch processing is also possible for postings and cancellations.
Process flow chart
Paygate interface
Format Description a alphabetical as alphabetical with special characters n numeric an alphanumeric ans alphanumeric with special characters ns numeric with special characters bool boolean expression (true or false) 3 fixed length with 3 digits/characters ..3 variable length with maximum 3 digits/characters enum enumeration of allowed values dttm ISODateTime (YYYY-MM-DDThh:mm:ss) Abbreviation Description CND condition M mandatory O optional C conditional Notice: Please note that the names of parameters can be returned in upper or lower case.Definitions
Data formats
Abbreviations
Comment If a parameter is mandatory, then it must be present If a parameter is optional, then it can be present, but it is not required If a parameter is conditional, then there is a conditional rule which specifies whether it is mandatory or optional
Payment with paysafecard via form interface
To make a payment with paysafecard over a Paygate form, please use the following URL:
Notice: For security reasons, Computop Paygate rejects all payment requests with formatting errors. Therefore, please use the correct data type for each parameter. The following table describes the encrypted payment request parameters:
| Key | Format | CND | Description |
|---|---|---|---|
ans..30 | M | MerchantID, assigned by Computop. Additionally this parameter has to be passed in plain language too. |
| Key | Format | CND | Description |
|---|---|---|---|
| TransID | ans..64 | M | TransactionID provided by you which should be unique for each payment |
Key | Format | CND | Description |
|---|---|---|---|
RefNr | ans..30 | OC | Unique reference number. In case of PPRO: Only characters a-zA-Z0-9,-_ are allowed, format ans..40. |
| Key | Format | CND | Description |
|---|---|---|---|
| Amount | n..10 | M | Amount in the smallest currency unit (e.g. EUR Cent). Please contact the Computop Helpdesk, if you want to capture amounts <100 (smallest currency unit). |
| Key | Format | CND | Description |
|---|---|---|---|
| Currency | a3 | M | Currency, three letters DIN / ISO 4217, e.g. EUR, USD, GBP. Please find an overview here: A1 Currency table |
| Key | Format | CND | Description |
|---|---|---|---|
an64 | M | Hash Message Authentication Code (HMAC) with SHA-256 algorithm. Details can be found here: |
Key | Format | CND | Description |
|---|---|---|---|
OrderDesc | ans..768 | M | Description of delivered goods, unit prices etc. |
| Key | Format | CND | Description | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
| Capture | an..6 | OM | Determines the type and time of capture.
|
Key | Format | CND | Description |
|---|---|---|---|
Language | a2 | O | Language: <de> German (default), <en> English |
| Key | Format | CND | Description |
|---|---|---|---|
| URLSuccess | ans..256 | M | Complete URL which calls up Paygate if payment has been successful. The URL may be called up only via port 443. This URL may not contain parameters: In order to exchange values between Paygate and shop, please use the parameter UserData.
|
| Key | Format | CND | Description |
|---|---|---|---|
| URLFailure | ans..256 | M | Complete URL which calls up Paygate if payment has been unsuccessful. The URL may be called up only via port 443. This URL may not contain parameters: In order to exchange values between Paygate and shop, please use the parameter UserData.
|
| Key | Format | CND | Description |
|---|---|---|---|
| Response | a7 | O | Status response sent by Paygate to URLSuccess and URLFailure, should be encrypted. For this purpose, transmit Response=encrypt parameter. |
| Key | Format | CND | Description |
|---|---|---|---|
| URLNotify | ans..256 | M | Complete URL which Paygate calls up in order to notify the shop about the payment result. The URL may be called up only via port 443. It may not contain parameters: Use the UserData parameter instead.
|
| Key | Format | CND | Description |
|---|---|---|---|
| UserData | ans..1024 | O | If specified at request, Paygate forwards the parameter with the payment result to the shop. |
| Key | Format | CND | Description |
|---|---|---|---|
| ReqId | ans..32 | O | To avoid double payments or actions (e.g. by ETM), enter an alphanumeric value which identifies your transaction and may be assigned only once. If the transaction or action is submitted again with the same ReqID, Computop Paygate will not carry out the payment or new action, but will just return the status of the original transaction or action. Please note that the Computop Paygate must have a finalized transaction status for the first initial action (authentication/authorisation). This does not apply to 3-D Secure authentications that are terminated by a timeout. The 3-D Secure Timeout status does not count as a completed status in which the ReqID functionality on Paygate does not take effect. Submissions with identical ReqID for an open status will be processed regularly. Notice: Please note that a ReqID is only valid for 12 month, then it gets deleted at the Paygate. |
Key | Format | CND | Description |
|---|---|---|---|
CustomerID | ans..50 | M | ID for uniquely identifying the customer |
DispositionRestrictionAge | n..3 | O | Age restriction for the paysafecard user account |
| DispositionRestrictionKYC | ans..20 | O | Restriction of KYC level (Know Your Customer) |
| DispositionRestrictionCountry | a2 | O | Restriction to a given country. Two characters country code according to ISO 3166 |
| SubID | ans..8 | O | Support for reporting filters for paysafecard payments; must be agreed with paysafecard. |
| Key | Format | CND | Description |
|---|---|---|---|
| Plain | ans..50 | O | A single value to be set by the merchant to return some information unencrypted in response/notify, e.g. the MID. "Plain"-parameter is part of encrypted "Data" in Computop Paygate and therefore protected against manipulation. |
| Key | Format | CND | Description |
|---|---|---|---|
| Custom | ans..1024 | O | "Custom"-parameter is added to the request data before encryption and is part of encrypted "Data" in Computop Paygate request. By this they are protected against manipulation by a consumer. The Custom-value is added to the Computop Paygate response in plain text and the "|" is replaced by a "&". By this you can put a single value into Custom-parameter and get multiple key-value-pairs back in response for your own purpose. |
Key | Format | CND | Description |
|---|---|---|---|
| Additional parameters for connection via PPRO | |||
AccOwner | ans3..50 | M | Name of account holder |
| AddrCountryCode | a2 | M | Two characters country code according to ISO 3166 |
| Key | Format | CND | Description |
|---|---|---|---|
ans..50 | O | Selling point |
| Key | Format | CND | Description |
|---|---|---|---|
ans..50 | O | products or service sold |
| Key | Format | CND | Description |
|---|---|---|---|
| ans..64 | O | Configuration channel of the PPRO contract (account and ContractID are stored in the system). If it exists, it may overwrite channels stored in the system. |
The following table gives the result parameters which Computop Paygate transmits to URLSuccess or URLFailure and URLNotify. If you have specified the Response=encrypt parameter, the following parameters are sent Blowfish encrypted to your system: pls. be prepared to receive additional parameters at any time and do not check the order of parameters
the key (e.g. mid, RefNr) should not be checked case-sentive
| Key | Format | CND | Description |
|---|---|---|---|
ans..30 | M | MerchantID, assigned by Computop |
| Key | Format | CND | Description |
|---|---|---|---|
| PayID | an32 | M | ID assigned by Paygate for the payment, e.g. for referencing in batch files as well as for capture or credit request. |
| Key | Format | CND | Description |
|---|---|---|---|
| XID | an32 | M | ID for all single transactions (authorisation, capture, credit note) for one payment assigned by Paygate |
| Key | Format | CND | Description |
|---|---|---|---|
| TransID | ans..64 | M | TransactionID provided by you which should be unique for each payment |
| Key | Format | CND | Description |
|---|---|---|---|
| Status | a..50 | M | OK (URLSuccess) or FAILED (URLFailure) |
| Key | Format | CND | Description |
|---|---|---|---|
| Description | ans..1024 | M | Further details in the event that payment is rejected. Please do not use the Description but the Code parameter for the transaction status analysis! |
| Key | Format | CND | Description |
|---|---|---|---|
| Code | an8 | M | Error code according to Paygate Response Codes (A4 Error codes) |
Key | Format | CND | Description |
|---|---|---|---|
RefNr | ans..30 | OC | Merchant’s unique reference number. In case of PPRO: Only characters a-zA-Z0-9,-_ are allowed, format ans..40. |
| Key | Format | CND | Description |
|---|---|---|---|
an64 | M | Hash Message Authentication Code (HMAC) with SHA-256 algorithm. Details can be found here: |
| Key | Format | CND | Description |
|---|---|---|---|
| UserData | ans..1024 | O | If specified at request, Paygate forwards the parameter with the payment result to the shop. |
| Key | Format | CND | Description |
|---|---|---|---|
| Plain | ans..50 | O | A single value to be set by the merchant to return some information unencrypted in response/notify, e.g. the MID. "Plain"-parameter is part of encrypted "Data" in Computop Paygate and therefore protected against manipulation. |
| Key | Format | CND | Description |
|---|---|---|---|
| Custom | ans..1024 | O | "Custom"-parameter is added to the request data before encryption and is part of encrypted "Data" in Computop Paygate request. By this they are protected against manipulation by a consumer. The Custom-value is added to the Computop Paygate response in plain text and the "|" is replaced by a "&". By this you can put a single value into Custom-parameter and get multiple key-value-pairs back in response for your own purpose. |
Key | Format | CND | Description |
|---|---|---|---|
| Additional parameters for connection via PPRO |
| Key | Format | CND | Description | ||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|
a..12 | C |
Notice: This parameter is only returned if the Status=OK. |
| Key | Format | CND | Description |
|---|---|---|---|
ans..128 | C | Detailed PPRO error message. Notice: Is returned only if Status=FAILED. Use is possible only in agreement with Computop Helpdesk. |
Key | Format | CND | Description |
|---|---|---|---|
| TransactionID | an..20 | O | Unique transaction number from PPRO |
Capture of a payment with paysafecard
Captures are possible via a Server-to-Server connection. Captures are possible only if you have a direct connection to paysafecard and if this is configured for the merchant at Computop. To carry out a Capture for paysafecard via a Server-to-Server connection, please use the following URL:
https://www.computop-paygate.com/capture.aspx |
Notice: For security reasons, Computop Paygate rejects all payment requests with formatting errors. Therefore, please use the correct data type for each parameter. The following table describes the encrypted payment request parameters:
| Key | Format | CND | Description |
|---|---|---|---|
ans..30 | M | MerchantID, assigned by Computop. Additionally this parameter has to be passed in plain language too. |
| Key | Format | CND | Description |
|---|---|---|---|
| PayID | an32 | M | ID assigned by Paygate for the payment to be captured |
| Key | Format | CND | Description |
|---|---|---|---|
| TransID | ans..64 | M | TransactionID provided by you which should be unique for each payment |
| Key | Format | CND | Description |
|---|---|---|---|
| Amount | n..10 | M | Amount in the smallest currency unit (e.g. EUR Cent). Please contact the Computop Helpdesk, if you want to capture amounts <100 (smallest currency unit). |
| Key | Format | CND | Description |
|---|---|---|---|
| Currency | a3 | M | Currency, three letters DIN / ISO 4217, e.g. EUR, USD, GBP. Please find an overview here: A1 Currency table |
| Key | Format | CND | Description |
|---|---|---|---|
an64 | M | Hash Message Authentication Code (HMAC) with SHA-256 algorithm. Details can be found here: |
| Key | Format | CND | Description |
|---|---|---|---|
| ReqId | ans..32 | O | To avoid double payments or actions (e.g. by ETM), enter an alphanumeric value which identifies your transaction and may be assigned only once. If the transaction or action is submitted again with the same ReqID, Computop Paygate will not carry out the payment or new action, but will just return the status of the original transaction or action. Please note that the Computop Paygate must have a finalized transaction status for the first initial action (authentication/authorisation). This does not apply to 3-D Secure authentications that are terminated by a timeout. The 3-D Secure Timeout status does not count as a completed status in which the ReqID functionality on Paygate does not take effect. Submissions with identical ReqID for an open status will be processed regularly. Notice: Please note that a ReqID is only valid for 12 month, then it gets deleted at the Paygate. |
The following table describes the result parameters with which the Computop Paygate responds to your system pls. be prepared to receive additional parameters at any time and do not check the order of parameters
the key (e.g. mid, RefNr) should not be checked case-sentive
| Key | Format | CND | Description |
|---|---|---|---|
ans..30 | M | MerchantID, assigned by Computop |
| Key | Format | CND | Description |
|---|---|---|---|
| PayID | an32 | M | ID assigned by Paygate for the payment, e.g. for referencing in batch files as well as for capture or credit request. |
| Key | Format | CND | Description |
|---|---|---|---|
| XID | an32 | M | ID for all single transactions (authorisation, capture, credit note) for one payment assigned by Paygate |
| Key | Format | CND | Description |
|---|---|---|---|
| TransID | ans..64 | M | TransactionID provided by you which should be unique for each payment |
| Key | Format | CND | Description |
|---|---|---|---|
| Status | a..50 | M | OK (URLSuccess) or FAILED (URLFailure) |
| Key | Format | CND | Description |
|---|---|---|---|
| Description | ans..1024 | M | Further details in the event that payment is rejected. Please do not use the Description but the Code parameter for the transaction status analysis! |
| Key | Format | CND | Description |
|---|---|---|---|
| Code | an8 | M | Error code according to Paygate Response Codes (A4 Error codes) |
Reversal
Reversals are possible via a Server-to-Server connection. Reversals are possible only if you have a direct connection to paysafecard and if this is configured for the merchant at Computop. The Paygate permits only reversals that reference on a capture previously made via Paygate. Depending on the previous transaction status all as-yet unposted amounts can be cancelled.
To carry out a reversal with a reference transaction, please use the following URL:
https://www.computop-paygate.com/reverse.aspx |
Notice: For security reasons, Computop Paygate rejects all payment requests with formatting errors. Therefore, please use the correct data type for each parameter. The following table describes the encrypted payment request parameters:
| Key | Format | CND | Description |
|---|---|---|---|
ans..30 | M | MerchantID, assigned by Computop. Additionally this parameter has to be passed in plain language too. |
| Key | Format | CND | Description |
|---|---|---|---|
| PayID | an32 | M | ID assigned by Paygate for the payment to be reversed |
| Key | Format | CND | Description |
|---|---|---|---|
| TransID | ans..64 | M | TransactionID provided by you which should be unique for each payment |
| Key | Format | CND | Description |
|---|---|---|---|
| Amount | n..10 | M | Amount in the smallest currency unit (e.g. EUR Cent). Please contact the Computop Helpdesk, if you want to capture amounts <100 (smallest currency unit). |
| Key | Format | CND | Description |
|---|---|---|---|
| Currency | a3 | M | Currency, three letters DIN / ISO 4217, e.g. EUR, USD, GBP. Please find an overview here: A1 Currency table |
| Key | Format | CND | Description |
|---|---|---|---|
an64 | M | Hash Message Authentication Code (HMAC) with SHA-256 algorithm. Details can be found here: |
| Key | Format | CND | Description |
|---|---|---|---|
| ReqId | ans..32 | O | To avoid double payments or actions (e.g. by ETM), enter an alphanumeric value which identifies your transaction and may be assigned only once. If the transaction or action is submitted again with the same ReqID, Computop Paygate will not carry out the payment or new action, but will just return the status of the original transaction or action. Please note that the Computop Paygate must have a finalized transaction status for the first initial action (authentication/authorisation). This does not apply to 3-D Secure authentications that are terminated by a timeout. The 3-D Secure Timeout status does not count as a completed status in which the ReqID functionality on Paygate does not take effect. Submissions with identical ReqID for an open status will be processed regularly. Notice: Please note that a ReqID is only valid for 12 month, then it gets deleted at the Paygate. |
The following table describes the result parameters with which the Computop Paygate responds to your system pls. be prepared to receive additional parameters at any time and do not check the order of parameters
the key (e.g. mid, RefNr) should not be checked case-sentive
| Key | Format | CND | Description |
|---|---|---|---|
ans..30 | M | MerchantID, assigned by Computop |
| Key | Format | CND | Description |
|---|---|---|---|
| PayID | an32 | M | ID assigned by Paygate for the payment, e.g. for referencing in batch files as well as for capture or credit request. |
| Key | Format | CND | Description |
|---|---|---|---|
| XID | an32 | M | ID for all single transactions (authorisation, capture, credit note) for one payment assigned by Paygate |
| Key | Format | CND | Description |
|---|---|---|---|
| TransID | ans..64 | M | TransactionID provided by you which should be unique for each payment |
| Key | Format | CND | Description |
|---|---|---|---|
| Status | a..50 | M | OK (URLSuccess) or FAILED (URLFailure) |
| Key | Format | CND | Description |
|---|---|---|---|
| Description | ans..1024 | M | Further details in the event that payment is rejected. Please do not use the Description but the Code parameter for the transaction status analysis! |
| Key | Format | CND | Description |
|---|---|---|---|
| Code | an8 | M | Error code according to Paygate Response Codes (A4 Error codes) |
Batch processing via the interface
Basic information about using Batch files and about their structure can be found in the Batch Manager manual. Within batch processing not alle functions are available which are usually available for the online interface.
This section describes the parameters which must be transferred within the data set (Record) for executing of payments / reversal for paysafecard and which information can be found within the response file about the payment status. Batch processing is possible only if you have a direct connection to paysafecard and if this is configured for the merchant at Computop.
Following table gives an overview of all batch versions that are possible for a specific action and their specialities:
Action | Version | Description |
|---|---|---|
Capture | 1.0 / 2.0 | Standard version without return of parameter Code |
| 1.x / 2.x | with RefNr (valid for all versions other than 1.0) |
Reverse | 1.0 / 2.0 | Standard version without return of parameter Code |
| 1.x / 2x. | with RefNr (valid for all versions other than 1.0) |
Description of the possible batch versions
The structure for a paysafecard payment within a Batch file to be submitted is the following:
HEAD,<MerchantID>,<Date>,<Version> Paysafecard,Capture,<Amount>,<Currency>,<TransID>,(<RefNr>,)<PayID> Paysafecard,Reverse,<Amount>,<Currency>,<TransID>,(<RefNr>,)<PayID> FOOT,<CountRecords>,<SumAmount>
Example for Master MID function:
HEAD,[Master]MerchantID,Date,2.x Type,Action,[Slave]MID,Amount,Currency,TransID,Data (depends on Action) FOOT,CountRecords,SumAmount
Key | Format | CND | Description |
|---|---|---|---|
Type | a..11 | M | HEAD for Header, FOOT for Footer, Paysafecard for paysafecard |
Action | a..20 | M | The parameter Action defines the type of transaction: Capture Reverse (cancellation) |
| Key | Format | CND | Description |
|---|---|---|---|
| Amount | n..10 | M | Amount in the smallest currency unit (e.g. EUR Cent). Please contact the Computop Helpdesk, if you want to capture amounts <100 (smallest currency unit). |
| Key | Format | CND | Description |
|---|---|---|---|
| Currency | a3 | M | Currency, three letters DIN / ISO 4217, e.g. EUR, USD, GBP. Please find an overview here: A1 Currency table |
| Key | Format | CND | Description |
|---|---|---|---|
| TransID | ans..64 | M | TransactionID provided by you which should be unique for each payment |
Key | Format | CND | Description |
|---|---|---|---|
RefNr | ans..30 | O | Unique reference number. In case of PPRO: Only characters a-zA-Z0-9,-_ are allowed, format ans..40. |
| Key | Format | CND | Description |
|---|---|---|---|
| PayID | an32 | M | ID assigned by Paygate for this transaction |
Description of fields within the record for Batch files
The record area within the response file for Batch transactions looks the following way:
HEAD,<MerchantID>,<Date>,<Version> Paysafecard,Capture,<Amount>,<Currency>,<TransID>,(<RefNr>,)<PayID>,<Status>, <Code> Paysafecard,Reverse,<Amount>,<Currency>,<TransID>,(<RefNr>,)<PayID>,<Status>, <Code> FOOT,<CountRecords>,<SumAmount>
The following table describes the response parameters which the Batch Manager saves in the Record area for each transaction (standard parameters not explained here, such as <TransID> or <RefNR> and request parameters are returned unchanged and correspond to the call as specified before):
Key | Format | CND | Description |
|---|---|---|---|
Action | a..20 | M | The parameter Action defines the type of transaction: Capture |
| Key | Format | CND | Description |
|---|---|---|---|
| PayID | an32 | M | ID assigned by Paygate for this transaction |
| Key | Format | CND | Description |
|---|---|---|---|
| Status | a..50 | M | OK (URLSuccess) or FAILED (URLFailure) |
| Key | Format | CND | Description |
|---|---|---|---|
| Code | an8 | M | Error code according to Paygate Response Codes (A4 Error codes) |
Description of result parameters within the record for Batch files