About Automatic SEPA Mandate Management

SEPA Direct Debit payments do require a SEPA Mandate which needs to be presented to the consumer and needs to be approved.

SEPA mandates are valid for 36 months after approval and are extended by another period of 36 months after each use (SEPA direct debit payment using this mandate).

Computop Paygate supports automatic SEPA mandate handling based on consumer's IBAN.

This feature can be activated by Computop Helpdesk for your Merchant configuration. 

How it works

Form payments (PaySdd / HPP) to create / use a mandate

(info) For creating a mandate a form payment (PaySdd / HPP) has to be used, of course. So the consumer is in session and can be prompted to approve a new mandate.

(info) If Computop Paygate already finds a valid mandate for that IBAN the consumer will not be prompted to approve the mandate and SEPA Direct Debit payment initated.

(info) Template name (e.g. template=ct_responsive) and Template language (e.g. language=en) are sent as plain parameters - not part of encrypted Len + Data.

  • Automatic Computop Paygate SEPA Mandate Management can to be activated on your Merchant configuration
  • Please contact Computop Helpdesk if you want to have that feature active.
  • A mandate is checked based on the IBAN of the consumer
  • If a mandate is already existing and has been used within the last 36 months this mandate will be used and extended
  • If no valid mandate is found the consumer will be prompted to grant and approve a mandate for your merchant configuration.
  • This mandate is then used to continue with SEPA Direct Debit payment

Sequence diagram

Direct debit payments (edddirect.aspx) to use an existing mandate

(info) You may use an existing mandate which has been approved by the consumer earlier to initiate a SEPA Direct Debit payment. The mandate is related to your Merchant configuration and the IBAN of the consumer. Also the PseudoBankAccountNumber (PBAN) can be used to reference the SEPA Mandate.

  • The SEPA Mandate has to be approved by the consumer already and it must still be valid (e.g. last used withing last 36 months)
  • You can use consumer's IBAN to reference that mandate or use PBAN which has been generated by Computop Paygate for that IBAN.
  • By creating a direct debit payment for this IBAN/PBAN the mandate is automatically updated and valid for another period of 36 months. For this use case the mandate has to be a recurring mandate (MdtSeqType)

Sequence diagram


Languages

SEPA Direct Debit Mandates are supported in these languages:

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CodeDescriptionBeschreibung
CodeDescriptionBeschreibung
deGermanDeutsch
huHungarianUngarisch
enEnglishEnglisch
itItalianItalienisch
bgBulgarianBulgarisch
nlDutchNiederländisch
csCzechTschechisch
ptPortuguesePortugiesisch
daDanishDänisch
roRomanianRumänisch
esSpanishSpanisch
skSlovakSlowakisch
fiFinnishFinnisch
slSlovenianSlowenisch
frFrenchFranzösisch
srSerbianSerbisch
hrCroatianKroatisch
svSwedishSchwedisch


* Serbia is not part of SEPA area. So SEPA direct debit is not supported - just SEPA mandate is translated into serbian language.

Testing and samples

Testing

  • we have a list of IBANs listed here that can be used to create a SEPA Mandate: Test direct debit
  • A SEPA Mandate is 
    • either valid for a single SEPA Direct Debit payment with MdtSeqType=OOFF
    • or valid for multiple SEPA Direct Debit payments within 36 months with MdtSeqType=RCUR

Samples

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Description

Beschreibung

PaySdd Form for consumer to enter Account Holder and IBAN

PaySdd Formular zur Eingabe des Kontoinhabers und der IBAN

Mandate Form for consumer to enter city and approve SEPA mandate

Mandats-Formular zur Eingabe der Stadt und Bestätigung des SEPA Mandats.






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