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Opening
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We recommend using the latest version of either Mozilla Firefox and Google Chrome as a browser for Computop Analytics. |
→ The Opening and logging in to the application page appears, which is used to log in to the application.
Computop will provide you with the access data (merchant, user name, password).
Logging in
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The access data (merchant, user name) will be sent to you in an encrypted email. Computop Support will only share the password with you by phone or fax upon request for security reasons. |
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You can reset a user’s password yourself if user administration (optional) has been activated. If user administration (optional) has been activated, then a user with administrator rights can reset another user’s password. If you have forgotten your password, or your password has been disabled, you will need to contact Computop Support. If user administration (optional) has not been activated, you will need to contact Sales/Distribution. |
- "Merchant" input field
- "User name" input field
- "Password" input field
- "Login" button
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If several merchants have been saved to the application for your company, then each merchant will receive an ID of their own. The merchant ID must be entered in the "Merchant" input field along with the "User name" and the "Password". When using a different merchant ID to log in, the "User name" and "Password" remain the same. |
- Enter the access data.
- Click on the "Login" button.
→ The application opens.
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The password must be changed after logging in for the first time for security reasons. |
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Changing the password after logging in for the first time
→ If the password is valid, the message "Password successfully changed" will appear in green. If the password is invalid, a message showing the reason why will appear in red. |
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On this page
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