Info

Viewing the user activity log

Info

How can I search for sensitive or security-related actions by users within ?

What are sensitive or security-related actions by users within ?

PCI DSS requires that every user access to sensitive credit card data must be able to be retraced for security reasons. therefore does not save each action by the user, but rather only the actions relevant to security, such as data access.

The tab "Administration → User log" allows you to search for user actions relevant to security within . This allows you to set filters within for the period, the user, and the user action relevant to security. You can export the search results as an Excel file.

If you wish to grant several persons access to , you can create new users in the user management.

Overview of the search criteria

  1. "Period" selection field
  2. "Operation characteristics" selection field
  3. "Search and Filter" button

Activating the "Operation characteristics" selection field

You can select two different operation characteristics: User, and action relevant to security.

Selecting users

You can either select all users, or a specific user.

Selecting an action

Every action relevant to security carried out by a user is saved. Descriptions of the individual types of actions relevant to security can be found in the "Actions relevant to security" table below.


ActionDescription
CancelOperation cancelled

Capture

Capture added to an operation

Credit

Credit added to an operation

Delete

Information removed

Download

Batch file or settlement file downloaded

Gdpr-delete

Personal data deleted

Insert

Information added

Login

User logged in

Logout

User logged out

Order

Upcoming operation created

Payment

Operation created

Query

Operations queried

Reverse

Operation cancelled

Sale

Operation (authorisation and payment) carried out

Update

Information changed

Upload

Batch files or black lists uploaded

View

Details of an operation displayed




On this page

In this section