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Table of Contents


About iDEAL

General information about iDEAL

Like giropay in Germany, Dutch banks established the iDEAL money transfer standard. Approximately 50% of all e-commerce payments in the Netherlands are processed with iDEAL. Offering iDEAL is a vital success factor for e-commerce business wanting to sell in the Netherlands. The customer is using the familiar and trusted online banking of its own credit institution, just the same as with online banking.

With online banking, the data disclosed in the online transfer is encrypted with SSL (Secure Sockets Layer) to prevent manipulation.


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Bank transfers with iDEAL are a guarantee of success in the Netherlands: About 100.000 webshops and organizations offers iDEAL with approximately 50% of all e-commerce payments being processed with iDEAL. Monthly there are about 13 million transactions.

TypePayments by Online Bank Transfer

 

Further information can be found on iDEAL-website in Dutch and English (www.ideal.nl).

Specific requirement iDEAL Mobile: Redirect to Issuer (no in-app browser)

The Merchant needs to provide the redirect to the Issuer from the browser window or Merchant app where the Consumer selected the Issuing bank. If it is not possible to keep the Consumer in the same browser window then this should be communicated to the Consumer (e.g. ‘You will now be redirected to the app or mobile website of your bank’).

In case of a payment initiated in the Merchant app, it is not allowed to present the Issuer approval screens in a webview component within the Merchant’s own app (in-app browser). The complete payment flow, up to the redirect back to the Merchant’s app, must take place in an app that is trusted by the Consumer, either the Consumer’s chosen browser or the Issuer’s mobile app. Thus, for execution the issuerAuthentionURL must be offered to the operating system at all times. During the payment flow it must not be possible for the Consumer to initiate another payment through the Merchant’s original app.

Relevant details about the redirect from the Merchant to the Issuer’s mobile channel:

  • The Issuer decides which Consumers to redirect to which channel. For example some Issuers may treat users of tablet devices the same as mobile users while others will treat them like PC users;
  • The Merchant should not intervene with the redirect. There is only one issuerAuthenticationURL for the Merchant to use in all transactions, not a separate URL for mobile iDEAL transactions. The issuerAuthenticationURL should be executed by the operating system at all times;
  • If the Issuing bank has integrated iDEAL mobile in its mobile banking app, the Consumer is offered the option, on a ‘landing page’, to open the app or pay via the (mobile) web page. On this ‘landing page’ the Consumer might be offered the option to download the latest version of the mobile banking app, if it is not yet installed on the Consumer’s device.

 

Process flow chart

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iDEAL process flow


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interface

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Calling the iDEAL interface

To process a payment with online transfer with iDEAL, please use the following URL:

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ideal.aspx


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Key

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Format

CND

Description

Beschreibung

TransID"transactionId": "..."an..35M

Merchants own transaction ID, which must be unique for each payment.

In the case of iDEAL integration via a Dutch house bank (direct integration) or Rabobank, this ID is transferred to the central iDEAL system as the purchaseID.

In the case of direct integration via a Dutch house bank: Only the characters a-zA-Z0-9 are permitted, no special characters, format an..35.

For iDEAL via Rabobank: Only the characters a-zA-Z0-9, are allowed, no special characters, format an..35

Ihre eigene TransaktionsID, die für jede Zahlung eindeutig sein muss.

Im Fall der iDEAL-Integration via niederländische Hausbank (Direktintegration) oder Rabobank wird diese ID als purchaseID an das zentrale iDEAL-System übertragen.

Bei der Direktintegration über eine niederländische Hausbank: Nur die Zeichen a-zA-Z0-9, sind erlaubt, keine Sonderzeichen, Format an..35.

Bei iDEAL via Rabobank: Nur die Zeichen a-zA-Z0-9, sind erlaubt, keine Sonderzeichen, Format an..35.

RefNr

"referenceNumber": "..."

ans..

O

Unique reference number which is transmitted to the downstream systems in the following cases.

For PPRO: Only the characters a-zA-Z0-9,-_ are permitted, format ans..40.

For EMS: The transfer of the RefNr value is limited to 15 characters.

If you as a merchant would like the RefNr to be transferred downstream in the case of integrations via Dutch house bank (direct integration) or via Rabobank, please contact our Merchant Service (

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) and we will activate the transfer for you.

Eindeutige Referenznummer, welche in folgenden Fällen an die nachgelagerten Systeme übertragen werden.

Bei PPRO: Nur die Zeichen a-zA-Z0-9,-_ sind erlaubt, Format ans..40.

Bei EMS: Die Übergabe der RefNr ist auf 15 Stellen limitiert.

Möchten Sie als Händler im Fall der Integration via niederländischer Hausbank (Direktintegration) oder via Rabobank, dass die RefNr nachgelagert übertragen wird, melden Sie sich bitte bei unserem Merchant Service (

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Key

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Format

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Beschreibung

OrderDesc

"order": {"description": "..."}

ans..768

O

Description of purchased goods, unit prices etc.

Please note: The following characters are not allowed ä,ö,ü,ß

The first 27 characters appear on the customer-account statement. You can view the full data in in 

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Beschreibung der gekauften Waren, Einzelpreise etc.

Bitte beachten Sie: Es dürfen keine Umlaute ä,ö,ü und kein ß verwendet werden

Die ersten 27 Zeichen erscheinen auf dem Kontoauszug des Kunden. In 

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können Sie die kompletten Daten einsehen.

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Key

REST

Format

CND

Description

Beschreibung

BIC

"payment": {"ideal": { "account": { "code": "..." }}}

ans..11

O

Bank Identifier Code

For iDEAL via PPRO: In case this optional parameter is provided with any of the values below the redirection page to select the desired bank is bypassed.

Bank nameBIC
RabobankRABONL2U
ABN AMROABNANL2A
Van Lanschot BaniersFVLBNL22
Triodos BankTRIONL2U
ING BankINGBNL2A
SNS BankSNSBNL2A
ASNASNBNL21
RegioBankRBRBNL21
KnabKNABNL2H
BunqBUNQNL2A
RevolutREVOLT21
Yoursafe bankBITSNL2A
N26 bankNTSBDEB1
Nationale Nederlanden bankNNBANL2G

Bank Identifier Code

Bei iDEAL via PPRO: Falls dieser optionale Parameter mit einem der nachstehenden Werte übermittelt wird, wird die Weiterleitungsseite zur Auswahl der gewünschten Bank übersprungen.

BanknameBIC
RabobankRABONL2U
ABN AMROABNANL2A
Van Lanschot BaniersFVLBNL22
Triodos BankTRIONL2U
ING BankINGBNL2A
SNS BankSNSBNL2A
ASNASNBNL21
RegioBankRBRBNL21
KnabKNABNL2H
BunqBUNQNL2A
RevolutREVOLT21
Yoursafe bankBITSNL2A
N26 bankNTSBDEB1 
Nationale Nederlanden bankNNBANL2G

IssuerID

"payment": {"ideal": { "issuerId": "..." }}

ans..11

OC

Not with PPRO: BIC for the selected bank (see querying the stored iDEAL banks)
For Ideal 2.0 this is optional parameter, as the issuer selection will be moved to iDeal hub payment page.

Nicht bei PPRO: BIC der ausgewählten Bank (siehe Abfrage der hinterlegten iDEAL-Banken)
Für Ideal 2.0 ist dies ein optionaler Parameter, da die Auswahl des Issuers auf die Zahlungsseite des iDeal-Hubs verschoben wird.
Language"language": "..."a2OOnly with PPRO: 2-letter language code (e.g.. de) that should be preferred when presenting payment pages to the consumerNur bei PPRO: 2-stelliger Sprachcode (z.B. de), der für die Zahlungsseiten für den Kunden bevorzugt werden soll

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Parameters for online transfers with iDEAL


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TransIDan..35M

Merchants own transaction ID, which must be unique for each payment.

In the case of iDEAL integration via a Dutch house bank (direct integration) or Rabobank, this ID is transferred to the central iDEAL system as the purchaseID.

In the case of direct integration via a Dutch house bank: Only the characters a-zA-Z0-9 are permitted, no special characters, format an..35.

For iDEAL via Rabobank: Only the characters a-zA-Z0-9, are allowed, no special characters, format an..35

Ihre eigene TransaktionsID, die für jede Zahlung eindeutig sein muss.

Im Fall der iDEAL-Integration via niederländische Hausbank (Direktintegration) oder Rabobank wird diese ID als purchaseID an das zentrale iDEAL-System übertragen.

Bei der Direktintegration über eine niederländische Hausbank: Nur die Zeichen a-zA-Z0-9, sind erlaubt, keine Sonderzeichen, Format an..35.

Bei iDEAL via Rabobank: Nur die Zeichen a-zA-Z0-9, sind erlaubt, keine Sonderzeichen, Format an..35.

Statusa..50M

OK (URLSuccess) or FAILED (URLFailure).

Only for direct integration with NL merchant Bank and also EMS flow there is also a Status OPEN (URLSuccess) possible. If

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provides Status=OPEN and Description=result uncertain | Code=01150705 the payment is still open and about 15 minutes later the final status is reported and must be processed additionally.

OK (URLSuccess) oder FAILED (URLFailure)

Nur für die direkte Integration mit der NL Merchant Bank und auch EMS Flow ist auch ein Status OPEN (URLSuccess) möglich. Falls das

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Status=OPEN und Description=result uncertain | Code=01150705 meldet, ist die Zahlung noch offen und etwa 15 Minuten später wird der finale Status gemeldet und muss zusätzlich verarbeitet werden.

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Description

Beschreibung

RefNr

ans..

OC

Unique reference number which is transmitted to the downstream systems in the following cases.

For PPRO: Only the characters a-zA-Z0-9,-_ are permitted, format ans..40.

For EMS: The transfer of the RefNr value is limited to 15 characters.

If you as a merchant would like the RefNr to be transferred downstream in the case of integrations via Dutch house bank (direct integration) or via Rabobank, please contact our Merchant Service (

Multiexcerpt include
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) and we will activate the transfer for you.

Eindeutige Referenznummer, welche in folgenden Fällen an die nachgelagerten Systeme übertragen werden.

Bei PPRO: Nur die Zeichen a-zA-Z0-9,-_ sind erlaubt, Format ans..40.

Bei EMS: Die Übergabe der RefNr ist auf 15 Stellen limitiert.

Möchten Sie als Händler im Fall der Integration via niederländischer Hausbank (Direktintegration) oder via Rabobank, dass die RefNr nachgelagert übertragen wird, melden Sie sich bitte bei unserem Merchant Service (

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Key

Format

CND

Description

Beschreibung

AccBank

ans..20

MC

Identification of the financial institution of the account holder (with PPRO only if Status=OK).

Please note as part of iDeal 2.0, the AccBank will be sent with BIC value. Bank name will not be sent.

Identifikation des Finanzinstituts des Kontoinhabers (bei PPRO nur wenn Status=OK).

Bitte beachten Sie, dass im Rahmen von iDeal 2.0 die AccBank mit BIC-Wert gesendet wird. Der Bankname wird nicht übermittelt.

AccOwner

a3..50

MC

Name of the account holder (with PPRO only if Status=OK)

Name des Kontoinhabers (bei PPRO nur wenn Status=OK)

IBAN

ans..34

MC

IBAN of the account holder (with PPRO only if Status=OK)

IBAN des Kontoinhabers (bei PPRO nur wenn Status=OK)

BIC

ans..11

MC

BIC of the account holder (with PPRO only if Status=OK)

BIC des Kontoinhabers (bei PPRO nur wenn Status=OK)

PaymentPurpose

ans..26

C

Only with PPRO: Purpose of payment

Nur bei PPRO: Zahlungszweck

PaymentGuarantee

a.12

C

Only with PPRO: NONE= no payment guarantee,

VALIDATED= customer account valid, but no payment guarantee, FULL= payment guarantee

Notice: This parameter is only returned if the Status=OK.

Nur bei PPRO: NONE= keine Zahlungsgarantie,

VALIDATED= Kundenkonto valide, aber keine Zahlungsgarantie, FULL= Zahlungsgarantie

Hinweis: Dieser Parameter wird nur zurückgegeben, falls der Status=OK ist.

ErrorText

ans..128

C

Only with PPRO: Detailed PPRO error message.

Notice: Is returned only if Status=FAILED. Use is possible only in agreement with

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Nur bei PPRO: detaillierte PPRO Fehlermeldung.

Hinweis: Wird nur bei Status=FAILED zurückgegeben. Nutzung nur in Abstimmung mit dem

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möglich.

TransactionID

an..20

O

Only with PPRO: Unique transaction number from PPRO

Nur bei PPRO: Eindeutige Transaktionsnummer bei PPRO

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Return parameters for URLSuccess, URLFailure and URLNotify with iDEAL


Notice: Please note that for IDEAL transactions which are processed via PPRO, in rare cases there may be delayed notifications up to 5 days after the payment has been completed. This changes the payment status. Therefore we ask you to take this into account so that your store is able to process such notifications.


Querying the stored iDEAL banks (will be decommissioned by January 2025)

Warning
titleDecomissioning of stored iDEAL banks query

As part of migration to iDEAL 2.0 currence has mandated to move selection of iDeal issuers from Merchant page to iDeal payment page. From Jan 2025 querying stored iDeal bank will not be possible. If you are showing selection of iDeal issuer on your checkout, then it need to be removed and iDeal should be shown as just normal payment method. The user will be able to select respective banks on the new iDeal payment page after redirection to

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offers merchants the possibility to query which banks are stored for the merchant before the actual payment process. Since the configured bank list rarely changes, this does not need to be queried for each bank transfer. For this verification please use the following URL:

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idealIssuerList.aspx

 

The following table describes the encrypted payment request parameters: Please note that the Merchant-ID plus Len and Data must be transferred every time as with all

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requests:

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Parameters for requesting the stored iDEAL banks


Please transfer the MerchantID both in the unencrypted as well as the encrypted string.

The following table describes the result parameters, which

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pageMerchantID
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Key

Format

CND

Description

Beschreibung

IdealIssuerList

ans..

M

The IdealIssuerList contains all banks stored for the merchant at the time of the query in the format IssuerID,Name,Country|…

IssuerID = BIC of the bank

Name = name of the bank

Country = Name of the country for the bank (max. 128 charachters)

Die IdealIssuerList enthält sämtliche Banken, die zum Zeitpunkt der Abfrage beim Händler hinterlegt sind, im Format IssuerID,Name,Land|…

IssuerID = BIC der Bank

Name = Name der Bank

Land = Name des Landes zur Bank (max. 128 Zeichen)

Result parameters for requesting the stored iDEAL banks



Credit with reference

Credits (refunds) are possible via a Server-to-Server connection.

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permits only credits for iDEAL that reference on a captured transaction previously made via
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. The amount of the Credit is limited to the amount of the previous capture.

Please note that in case of EMS only one refund request can be processed. Submitting multiple refunds is not allowed.

To carry out a credit for iDEAL, please use the following URL:

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credit.aspx

 

Notice: Please note that credits (refunds) for iDEAL can be processed only when using the processing partners EMS, PPRO, Rabobank Omnikassa and additionally with EVO Payments Debtor Management. With a direct connection to the respective Dutch bank there are no credits possible via

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Key

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Format

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Description

Beschreibung

TransID"transactionId": "..."an..35M

TransactionID provided by you which should be unique for each payment.

Ihre eigene TransaktionsID, die für jede Zahlung eindeutig sein muss.

Table Excerpt Include
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Key

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Format

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Description

Beschreibung

OrderDesc

"order": {"description": "..."}

ans..768

OC

Description of refunded goods, unit prices, merchant’s comment etc.

Beschreibung der gutgeschriebenen Artikel, Einzelpreise, Händlerkommentar etc.

Table Excerpt Include
isFirstTimeEntertrue
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Parameters for credits of iDEAL payments

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Table Excerpt Include
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Table Excerpt Include
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Key

REST

Format

CND

Description

Beschreibung

TransID"transactionId": "..."an..35M

TransactionID provided by you which should be unique for each payment.

Ihre eigene TransaktionsID, die für jede Zahlung eindeutig sein muss.

Table Excerpt Include
isFirstTimeEntertrue
statictrue
v2
nameStatus_OK_FAILED_REST
pageStatus
typepage

Table Excerpt Include
isFirstTimeEntertrue
statictrue
v2
nameDescription_REST
pageDescription
typepage

Table Excerpt Include
isFirstTimeEntertrue
statictrue
v2
nameCode_REST
pageCode
typepage

Result parameters for credits of iDEAL payments


Batch processing via the interface

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This section describes the parameters which must be transferred within the data set (Record) for executing a iDEAL credit and which information can be found within the response file about the payment status.

Notice: Please note that Batch processing for iDEAL is possible only via EMS, EVO and PPRO connection.

Following table gives an overview of all batch versions that are possible for a specific action an their specialities:

Table Filter
defaultBeschreibung
isFirstTimeEnterfalse
hideColumnstrue
sparkNameSparkline
hidePanetrue
datepatterndd M yy
id1623744753157_-1182871624
worklog365|5|8|y w d h m|y w d h m
isORAND
separatorPoint (.)
order0
Multiexcerpt
MultiExcerptNamebatch_versions
Table Transformer
dateFormatdd M yy
export-wordfalse
show-sourcefalse
export-csvfalse
id1623744753158_-461664813
transposefalse
worklog365|5|8|y w d h m|y w d h m
separator.
export-pdffalse
sqlSELECT * FROM T*

Action

Version

Description

Beschreibung

Credit

1.0 / 2.0

Standard version without return of parameter Code

Standardversion ohne Rückgabe von Parameter Code


1.x / 2.x

with RefNr (valid for all versions other than 1.0)

mit RefNr (gilt für alle Versionen außer 1.0)

Description of the possible batch versions


The structure for an iDEAL payment within a Batch file to be submitted is the following:

Multiexcerpt
MultiExcerptNamebatch_structure
shouldDisplayInlineCommentsInIncludesfalse
Code Block
languagexml
HEAD,<MerchantID>,<Date>,<Version>
IDEAL,Credit,<Amount>,<Currency>,<TransID>(<RefNr>),<PayID>
FOOT,<CountRecords>,<SumAmount>

Example for Master MID function:

Multiexcerpt
MultiExcerptNamebatch_MasterMid
shouldDisplayInlineCommentsInIncludesfalse
Code Block
languagexml
HEAD,[Master]MerchantID,Date,2.x
Type,Action,[Slave]MID,Amount,Currency,TransID,Data (depends on Action)
FOOT,CountRecords,SumAmount


Multiexcerpt include
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MultiExcerptNameBatch_Request_Intro
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Table Filter
defaultBeschreibung
isFirstTimeEnterfalse
hideColumnstrue
sparkNameSparkline
hidePanetrue
datepatterndd M yy
id1623744904828_-462150057
worklog365|5|8|y w d h m|y w d h m
isORAND
separatorPoint (.)
order0
Multiexcerpt
MultiExcerptNamebatch_request
Table Transformer
dateFormatdd M yy
export-wordfalse
show-sourcefalse
export-csvfalse
id1623744904830_597308878
transposefalse
worklog365|5|8|y w d h m|y w d h m
separator.
export-pdffalse
sqlSELECT * FROM T*

Key

Format

CND

Description

Beschreibung

Type

a..11

M

HEAD for Header, FOOT for Footer, IDEAL for iDEAL

HEAD für Header, FOOT für Footer, IDEAL für iDEAL

Action

a..20

M

The parameter Action defines the type of transaction:

Credit

Der Action-Parameter definiert die Art der Transaktion:

Credit (Gutschrift)

Table Excerpt Include
nameAmount_0
pageAmount
typepage

Table Excerpt Include
statictrue
nameCurrency
pageCurrency
typepage

Key

Format

CND

Description

Beschreibung

TransIDan..35M

Merchants own transaction ID, which must be unique for each payment.

In the case of iDEAL integration via a Dutch house bank (direct integration) or Rabobank, this ID is transferred to the central iDEAL system as the purchaseID.

In the case of direct integration via a Dutch house bank: Only the characters a-zA-Z0-9 are permitted, no special characters, format an..35.

For iDEAL via Rabobank: Only the characters a-zA-Z0-9, are allowed, no special characters, format an..35

Ihre eigene TransaktionsID, die für jede Zahlung eindeutig sein muss.

Im Fall der iDEAL-Integration via niederländische Hausbank (Direktintegration) oder Rabobank wird diese ID als purchaseID an das zentrale iDEAL-System übertragen.

Bei der Direktintegration über eine niederländische Hausbank: Nur die Zeichen a-zA-Z0-9, sind erlaubt, keine Sonderzeichen, Format an..35.

Bei iDEAL via Rabobank: Nur die Zeichen a-zA-Z0-9, sind erlaubt, keine Sonderzeichen, Format an..35.

RefNr

ans..

O

Unique reference number which is transmitted to the downstream systems in the following cases.

For PPRO: Only the characters a-zA-Z0-9,-_ are permitted, format ans..40.

For EMS: The transfer of the RefNr value is limited to 15 characters.

If you as a merchant would like the RefNr to be transferred downstream in the case of integrations via Dutch house bank (direct integration) or via Rabobank, please contact our Merchant Service (

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MultiExcerptNameHelpdesk-Name
PageWithExcerptWording
) and we will activate the transfer for you.

Eindeutige Referenznummer, welche in folgenden Fällen an die nachgelagerten Systeme übertragen werden.

Bei PPRO: Nur die Zeichen a-zA-Z0-9,-_ sind erlaubt, Format ans..40.

Bei EMS: Die Übergabe der RefNr ist auf 15 Stellen limitiert.

Möchten Sie als Händler im Fall der Integration via niederländischer Hausbank (Direktintegration) oder via Rabobank, dass die RefNr nachgelagert übertragen wird, melden Sie sich bitte bei unserem Merchant Service (

Multiexcerpt include
SpaceWithExcerptDE
MultiExcerptNameHelpdesk-Name
PageWithExcerptDE:Wording
). Dann aktivieren wir die geänderte Übergabe für Sie.

Table Excerpt Include
statictrue
namePayID_Batch
pagePayID
typepage

Description of fields within the record for Batch files

 

The record area within the response file for Batch transactions looks the following way:

Multiexcerpt
MultiExcerptNamebatch_Response
shouldDisplayInlineCommentsInIncludesfalse
Code Block
languagexml
HEAD,<MerchantID>,<Date>,<Version>
IDEAL,Credit,<Amount>,<Currency>,<TransID>(<RefNr>),<PayID>,<Status>,<Code>
FOOT,<CountRecords>,<SumAmount>


Multiexcerpt include
SpaceWithExcerptEN
MultiExcerptNameBatch_Response_Intro
PageWithExcerptReuse API

Table Filter
defaultBeschreibung
isFirstTimeEnterfalse
hideColumnstrue
sparkNameSparkline
hidePanetrue
datepatterndd M yy
id1623745069088_2008448079
worklog365|5|8|y w d h m|y w d h m
isORAND
separatorPoint (.)
order0
Multiexcerpt
MultiExcerptNamebatch_response
Table Transformer
dateFormatdd M yy
export-wordfalse
show-sourcefalse
export-csvfalse
id1623745069089_-1411442441
transposefalse
worklog365|5|8|y w d h m|y w d h m
separator.
export-pdffalse
sqlSELECT * FROM T*

Key

Format

CND

Description

Beschreibung

Action

a..20

M

The parameter Action defines the type of transaction: Credit

Der Action-Parameter definiert die Art der Transaktion: Credit (Gutschrift)

Table Excerpt Include
statictrue
namePayID_Batch
pagePayID
typepage

Table Excerpt Include
statictrue
nameStatus_OK_FAILED
pageStatus
typepage

Table Excerpt Include
statictrue
nameCode
pageCode
typepage

Description of result parameters within the record for Batch files