Operation number

Card number

The card number is the number on the credit card that has been used for an operation

Pseudo card number (PCNr)

The pseudo card number (PCNr) is an adequate substitute for the card number. The pseudo card number (PCNr) can be saved and used by merchants without a PCI certification so that customers do not have to enter card data over and over again.

Account number

The account number is a number valid within a given country and is used to identify a bank account

IBAN

An IBAN is a standardised international bank account number and is used to identify a bank account. The IBAN is comprised of the country code (DE for Germany), the bank code, the previous account number, and the two-digit verification code.

Merchant reference number

The merchant reference number is a merchant code assigned by you to identify an operation

Merchant reference number (partial search)

Selecting "Merchant reference number (partial search)" allows a search for parts of the merchant reference number

Reference number

Reference number (partial search)

Selecting "Reference number (partial search)" allows a search to be made for parts of the reference number

Error code

OK

The status of the operation is "OK". The operation has been completed.

• Process successful

The status of the operation is "OK". The operation was successful.

• Successful authorisation

The status of the operation is "OK". The authorisation of the operation was successful.

OPEN

The status of the operation is "OPEN". The operation has not been completed yet.

• 3-D Secure authentication not completed by customer

The status of the operation is "OPEN". The 3-D Secure authentication of the operation has not been completed by the customer yet.

• Process initiated

The status of the operation is "OPEN". The operation has been initiated.

• Process not completed

The status of the operation is "OPEN". The operation has been initiated, but has not been completed yet.

• Authorisation successful, capture is outstanding

The status of the operation is "OPEN". The operation has been authorised and been posted, but is still outstanding.

• Authorisation successful, scheduled capture is outstanding

The status of the operation is "OPEN". The operation has been authorised and posting has been scheduled, but is still outstanding.

• Authorisation and capture successful, credit is outstanding

The status of the operation is "OPEN". The operation has been authorised, the posting completed and the credit submitted, but is still outstanding.

NOT OK

The status of the operation is "NOT OK". The operation has not been completed.

• Operation failed

The status of the operation is "NOT OK". The operation was not successful.

• Operation cancelled

The status of the operation is "NOT OK". The operation was cancelled.

CARD (3-D SECURE)

All payment service providers that support credit cards with 3-D Secure authentication

BANCONTACT

All payment service providers that support Bancontact

DEBTOR MANAGEMENT

All payment service providers that support debtor management

DIRECT DEBIT

All payment service providers that support direct debit

EWALLET

All payment service providers that support online wallets

INVOICE & INSTALMENTS

All payment service providers that support purchase on invoice and hire-purchase

ONLINE BANK TRANSFER

All payment service providers that support online bank transfers

PREPAID

All payment service providers that support prepaid cards

RISK MANAGEMENT

All service providers that support risk management