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Info

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is the new merchant backoffice which allows you to view all your payment processes (operations) with the associated payment transactions (individual process steps of a process, e.g. (pre-) authorization, capture, refund, etc.). You can also create new payment operations and add payment transactions to existing payments.

The application carries out a dynamic analysis directly on your transaction database so that you can always see the latest processing status. You can also set measures for fraud prevention and carry out manual postings or credit memos. The optional dashboard of the application offers you the possibility of clearly displaying all processes with the associated payment transactions in the form of tables and diagrams.

Info
title Payment Card Industry Data Security Standards

Payment Card Industry Data Security Standards

The application was developed according to the latest security concepts. All transmissions are exclusively encrypted in accordance with the current Payment Card Industry Data Security Standards (PCI DSS).

Due to PCI DSS regulation:

  • you will be automatically logged out after 15 minutes inactivity
  • you will have to renew your password regularly after login – we will automatically ask you to update
  • last 4 password must not be reused (i.e. password-history)
  • credit card numers are always masked (e.g. 411111xxxxxx1111) – the PcNr of
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     is a substitute for a credit card number and can be used by you
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titleBrowser

We recommend using the latest version of Microsoft Edge, Mozilla Firefox or Google Chrome as a browser for

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 /
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title"Optional" flag

Login credentials are the same as you already have received for

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(info) For login always Merchant, Username and Password are required.

(info)

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requires specific
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 role to access
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. This role can be assigned by
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Password reset

In case you forgot your password you can click on the link "Forgot your password?".

By doing so a new form will be shown:

Enter your MerchantId and Username

Here you will have to enter your MerchantId and your Username – both are mandatory.

Email has been sent

If your combination of MerchantId and Username have been found an email will receive an email for confirmation:

Email with link to reset password

Set new password

After clicking on the link to "reset password" a new form will be displayed.


Please enter the new password twice – to ensure you have no typo in any password. 

Then click on "Save" and your new password is active. 



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titleMerchant Portal
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urlhttps://paygate.computop.de/merchantportal


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