Maintenance Work Notice!

We will carry out maintenance work on this documentation on Tuesday, 15.06.2021 between 3 pm and 4 pm CEST. Thank you for your understanding.

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Opening merchant and user data

  1. User who is logged in

Proceed as follows to open the merchant and user data:

  1. Click on the user.

       → The merchant and user data open.


Changing the password

  1. "New Password" button

1. Click on the "New password" button.

→ The "New password" input field appears below this button.

  1. Input fields for changing the password

  2. "Conform" Button

Rules when changing a password

For a new password to be valid, it must meet the following criteria:

  • 8 to 20 characters long
  • At least one digit, one special character, and one uppercase letter
  • Different to the last four passwords

1. Enter the current password and the new password.

2. Click on the "Confirm" button.

→ If the password meets the rules for choosing a password (see above), the message "Password successfully changed" will appear in green. If the password does not meet the rules for choosing a password and is therefore invalid, a message showing the reason why will appear in red.


Application Button

The button at the bottom allows you to jump to the corresponding page within the application. You must be logged in to jump to the corresponding page within the application.


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